Catering Policies & Refunds

Order Approval Process

All catering requests go through a short approval process to confirm ingredient availability and production capacity.

• Please allow 3–5 business days for approval by our pastry chef.
• Orders are confirmed only after you receive an approval email.

Placing or Changing Your Order

All catering orders must be submitted through our online ordering platform:

https://revelbakery.gethoneycart.com/

• No changes are allowed within 10 days of the pickup date.
• Additions may be accepted within 10 days if supplies and capacity allow.

Cancellation & Refund Policy

• 100% refund — for cancellations made more than 10 days before pickup.
• 50% refund — for cancellations made within 10 days of pickup.
• No refunds — for cancellations made within 48 hours of pickup, as ingredients and labor will have already been committed.

Payment

• Payment is collected through our online ordering system once your order is approved.
• We accept credit and debit cards only.
• No processing fees apply.

Pickup

Pickup is available during our regular hours:

• Wednesday–Monday, 8:00 AM–2:00 PM